A place to live well, your way.
Warm, reliable disability support across the Latrobe Valley. Supported homes, everyday assistance and complex care, built around the goals of each person we support.
Support that feels like home, not a service.
Rainbow Palm Support Services is a registered National Disability Insurance Scheme provider based in Victoria. We support people with disability across Gippsland to live full, connected and independent lives.
Our experienced team works alongside participants, families and support coordinators to build individual plans around real goals, real routines and the things that matter most.
- Personalised support plans for every participant
- Skilled staff for high physical and complex care
- Strong local community connection
Everyday support, tailored to you
From daily living to complex clinical care, our supports flex around each person and their plan.
Quality you can trust
Registered NDIS provider
We hold ourselves to the highest standards of quality and safety, so participants receive specialised care with confidence.
Local participants first
We are part of the Gippsland community and offer personalised assistance shaped around local needs.
Strong community ties
We build genuine relationships and back initiatives that promote inclusion and social connection.
What families tell us
Looking for the right support?
Make a referral or register your interest in a supported home. Our team will talk through options, plans and availability with you.
Care built on dignity, choice and trust
We are a registered NDIS provider supporting people with disability across Victoria to lead fulfilling and independent lives.
Experienced people, individual plans
Rainbow Palm Support Services is a registered National Disability Insurance Scheme provider based in Victoria, Australia. We are committed to high-quality support and care that empowers people with disability to live fulfilling and independent lives.
Our team of dedicated and experienced professionals works closely with participants and their families to develop individual care plans that meet unique needs and goals. We deliver a wide range of supports, including personal care, community participation, household tasks and assistance with daily living, tailored to each person.
What guides our care
Excellence
We hold a zero-tolerance approach to anything less than excellence in our NDIS supports. Backed by years of expertise, our commitment is steady and unwavering.
Personalisation
Each support plan is crafted around the individual. We take time to understand goals, challenges and daily routines, so every part of care is genuinely personal.
Integrity
Transparency sits at the heart of everything we do. Honesty, ethics and respect build trust with participants, families and carers, and keep our homes safe and supportive.
Everyone is welcome here
Rainbow Palm Support Services acknowledges and respects the First Nations peoples and Traditional Custodians of the lands and waters on which we live, work and provide care. We honour their deep and ongoing connection to culture and Country, and we pay our respects to Elders past and present. We embrace diversity and celebrate the uniqueness of every individual, fostering an inclusive and supportive community for all.
Want to know if we are the right fit?
Reach out to our team for a relaxed conversation about supports, homes and how the NDIS can work for you.
Support across every part of daily life
Practical, flexible supports delivered by skilled staff, shaped around each participant plan and the goals that matter most.
Complex Care Support
Our skilled team is equipped to manage a wide range of complex health conditions, providing comprehensive care that puts comfort, safety and wellbeing first. We are not just caregivers, we are partners in your health journey.
- Chronic illness management
- Specialised nursing care and wound care
- Medication administration
- Respiratory support and mobility assistance
- Palliative care support
Not sure which support you need?
Tell us about the participant and their goals. We will help match the right combination of supports under their plan.
A home that supports the life you choose
From long-term supported homes to short stays and respite, we offer a range of living options across the Latrobe Valley, each with the right level of support.
SIL and SDA explained
The two often work together. One funds the home, the other funds the support inside it.
Supported Independent Living (SIL)
SIL is funding for the day-to-day support and staffing that helps a participant live as independently as possible, often in a shared home. It covers help with personal care, daily tasks, skill-building and overnight support.
Specialist Disability Accommodation (SDA)
SDA is funding for accessible, purpose-built housing for participants with very high support needs or extreme functional impairment. It covers the physical home, built to NDIS SDA Design Standards. A participant can hold both SIL and SDA.
Homes available now across Gippsland
We have current vacancies in Traralgon and surrounds. Book an inspection or register your interest today.
Supported homes with rooms available
Modern, accessible Supported Independent Living homes across Traralgon and the Latrobe Valley, with 24/7 onsite support. Book an inspection or register your interest.
Vacancy details are indicative and subject to assessment of compatibility and support needs. Contact our team to confirm current availability.
Found a home that suits?
Register your interest for any property and our team will be in touch to arrange an inspection and talk through next steps.
Registered, audited and ready for what is next
We meet our obligations as a registered NDIS provider, and we are prepared for the strengthened standards arriving across the sector.
Ahead of the 2026 reforms
From 1 July 2026, registration with the NDIS Quality and Safeguards Commission becomes mandatory for all Supported Independent Living providers, alongside new SIL-specific Practice Standards. Rainbow Palm is already a registered provider, with the governance, screening and incident systems these reforms expect.
Our compliance commitments
NDIS Practice Standards
We deliver against the NDIS Practice Standards, the quality benchmarks that registered providers are audited on, covering rights, governance, service delivery and the provision of supports.
NDIS Code of Conduct
Every worker upholds the NDIS Code of Conduct, acting with respect, honesty and care, and promoting the choice, control and dignity of every participant.
Worker screening & training
All support staff hold current NDIS Worker Screening clearances. We maintain audit-ready training records, with competency checks for high-intensity supports.
Incidents & complaints
We operate clear incident management and complaints systems. Feedback is welcomed and acted on, and serious matters are reported to the NDIS Commission as required.
SDA Design Standards
Where we offer Specialist Disability Accommodation, homes are aligned to the SDA Design Standards for accessibility, safety and liveability.
Person-centred & rights-based
Each home is treated as the participant home first. We promote privacy, choice and control in line with the rights-based direction of the new SIL standards.
Feedback and complaints
We welcome feedback and complaints about our service. Sharing your thoughts helps us improve and keeps our supports safe and accountable.
Share your feedbackLet us start the conversation
Refer a participant, register interest in a home, or simply ask a question. We are here to help and will respond promptly.
Get in touch
Reach our team directly using the details below.
Make a referral
If you know someone who could benefit from our supports, refer them to our team. We will be in touch to discuss how we can help.
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